Our Cancellation Policy:
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Please be aware that you are paying for the osteopath’s expert opinion; this includes a referral to your GP or another health care professional if your symptoms are not thought to be musculoskeletal in nature and osteopathic treatment is therefore deemed inappropriate/unsafe.
 

We require 24 hours’ notice of a change or cancellation of an appointment so that we have a chance to reallocate that treatment slot to another patient, otherwise a cancellation fee will be payable (£30 Egham / full price Claygate and Alton).
 

If you make a booking within 24 hours of your appointment you will still be liable for the cancellation fee if you fail to arrive for your appointment.