Frequently Asked Questions
What should I wear?
As with any medical examination, you will usually be asked to undress to your underwear, so please wear something you are comfortable in or bring shorts and a vest. During osteopathic treatment Hannah will need to examine the part of your body that is causing pain and check everything is moving correctly. If you have any concerns about undressing please mention this when booking your appointment so we can do our best to accommodate you
Can I bring a friend or relative?
Yes – if you wish, you can have someone present throughout your consultation and treatment
Does it hurt?
Some soft tissue treatment may cause discomfort during treatment. Your osteopath will tell you what to expect, and will want you to let them know if you are in pain. You may feel stiff or sore after treatment. This is a normal, healthy response to the treatment
Do I need to see my doctor first?
No, you do not need to see your doctor first if you are paying for your own treatment. However, some insurance companies require you to see your doctor first.
Hannah is registered with Vitality, Aviva, Cigna, AXA and WPA health insurance companies - if you would like to seek treatment through one of these companies, please inform Hannah when you make an appointment, for other insurance companies (including Simply Health) just ask. Hannah is not registered with BUPA and is unable to see patients looking to claim under their BUPA policy
How much does treatment cost?
Crown House Osteopaths, Egham:
Osteopathy – New patient £65 / follow up treatments £55
Biomechanical Assessments - £65
Claygate Clinic, Claygate:
Osteopathy - New patient £85 / follow up treatment 45 min £80 or 30min £60
Biomechanical Assessments - £85
Medstead Osteopathy & Physiotherapy (Alton Clinic):
Osteopathy – New patient £75 / follow up treatments £53
The Green Room Fleet
Osteopathy – New patient £60 / follow up treatment 45 min £60 or 30min £50
Biomechanical Assessments - £60
How can I pay for my treatment?
Payments are accepted by cash or card
How long will treatment take?
Egham: New patient appointments 45 minutes, follow up treatment 30 minutes
Biomechanical assessments 45 minutes
Claygate: New patient appointments 45 minutes, follow up treatment 30/45 minutes
Biomechanical assessments 45 minutes
Alton: New patient appointments 45 minutes, follow up treatment 30 minutes
The Green Room Fleet: New patient appointments 45 minutes, follow up treatment 30/45 minutes
Biomechanical assessments 45 minutes
Where do you work on what days?
Appointments available Wednesdays 10am-6pm in Claygate, Tuesdays 1pm-7pm and Fridays 9am-2pm in Egham, Mondays 1.30-6pm and Thursdays 12.30-7.30pm in Alton. For appointments at The Green Room Fleet please enquire directly for more information
How many treatments will I need?
The number of treatments you need depends on the condition and person we are treating. We aim to keep your appointments to a minimum. Your osteopath will be able to tell you within a short period of time whether they can treat you or if they need to refer you to someone else